Privacy Policy
Last updated: 13.04.2026.
OPHIONIC Daliborka kekeljević PR, operating the brand DASHA Atelier, based in Serbia, email for inquiries and claims: info@dasha-atelier.com, highly values the relationship it maintains with its customers and is fully committed to the responsible handling of personal data.
Special care is taken to ensure the protection of personal data, in accordance with the applicable regulations of the Republic of Serbia, including the Law on Personal Data Protection (“Official Gazette of RS”, No. 88/2021), as well as internal standards and practices.
By using this website and placing orders through it, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using this website.
We reserve the right to update this Privacy Policy in accordance with legal, technical, or business changes. Users will be informed of any significant changes via the website or other appropriate means. Continued use of the website constitutes acceptance of the updated policy.
Information about the Controller
The controller responsible for personal data processing is:
Name: OPHIONIC, Daliborka Kekeljević PR
Email: info@dasha-atelier.com
Recipients of Personal Data
Personal data may be shared only with trusted partners when necessary for order fulfillment:
- Courier services – for delivery of orders (name, address, phone number)
- Banks – only in case of refunds via bank transfer (name, address, account details if provided)
Data is never shared with unauthorized third parties.
Personal Data We Collect
When visiting our website, certain technical data may be collected automatically (such as IP address), which is not linked to other personal data.
When placing an order or contacting us, we collect:
- first and last name
- address
- phone number
- email address
- IP address
Legal Basis for Processing
Personal data is processed in accordance with applicable law and only when one of the following conditions is met:
- your consent
- necessity for contract performance
- compliance with legal obligations
- legitimate interest of the controller, unless overridden by your rights
Purpose of Data Processing
Your data is processed for the following purposes:
- order processing and delivery
- communication regarding your order
- handling returns, complaints, and refunds
- responding to inquiries
- improving website functionality and user experience
- preventing fraud and misuse
Newsletter
If you subscribe to the newsletter, your email address will be used exclusively for sending updates about products and brand activities.
You may unsubscribe at any time using the “Unsubscribe” link or by contacting us directly.
Your Rights
As a data subject, you have the right to:
- access your personal data
- request correction, update, or deletion
- request restriction of processing
- receive your data in a structured format (data portability)
- object to data processing
- withdraw consent at any time
Requests can be sent to: info@dasha-atelier.com